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10 Click Done.

11 Restart Ridgeline services (see Starting the Server on Windows).

After the installation is complete, details about the installation process are in a log file

Ridgeline4.0_InstallLog.log in the following locations:

•

Windows: <Ridgeline 4.0 installation directory>\Logs

•

Linux: <Ridgeline 4.0 installation directory>/Logs

Uninstalling a Service Pack on Windows Systems

Note

Be sure to restore your previously backed-up database (backed up prior to installing the

service pack) after uninstalling the service pack, to completely restore Ridgeline to its

previous state.

To uninstall a service pack on a Windows system:

1 Exit all Ridgeline clients.

2 Stop Ridgeline services (server, database, FreeRADIUS server), if still running (see Stopping the

Server on Windows).

3 Locate the folder where the Ridgeline service pack is installed.

Typically in C:\Program Files\Extreme Networks\Ridgeline <v>\_Ridgeline<v>_SP<n>_installation

(where <v> = Ridgeline software version, and <n> = service pack number)

4 Double-click Uninstall Ridgeline <v> Service Pack <n>.exe (where <v> = Ridgeline software version,

and <n> = service pack number). The Ridgeline about to uninstall dialog box appears (see the

following figure).

Figure 41: Ridgeline About to Uninstall Dialog Box

Upgrading the Ridgeline Software

Ridgeline Installation and Upgrade Guide 54

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Extreme Networks Ridgeline Guide Spécifications Page 54